SHIPPING AND RETURNS

At SoulMystical, each product is created with care and intention to support your journey of reflection, healing, and mindful living. We want you to feel deeply connected to what you receive.

Digital Products (PDFs, Planners, Journals)

Because our digital items are delivered instantly, all sales are final and non-refundable once the files are downloaded or accessed.

Physical Products (Printed Planners, Journals, or Merchandise)

We accept returns or exchanges within 14 days of delivery if your item arrives damaged, misprinted, or incorrect.

Please note:

• Items must be unused and in original condition for return approval.

• Return shipping costs are the buyer’s responsibility.

💫 Our Promise

We value your trust and energy exchange. If something feels off or you need help with your order, reach out - we’re here to make it right with mindfulness and care.